Delivery

Dear Customer

We put a lot of focus on making sure your items get delivered as quickly as possible. Delivery times vary according to your selected delivery location.

Once your order is confirmed, we will process your items for shipping within 24hrs.

Free shipping is available for orders made over €99 if you are in the UK, Spain, and Germany.

For any orders to the Rest of Europe, free shipping is available for orders made over €149.

IMPORTANT NOTE
If ‘Express Shipping’ is requested, your precise address information MUST be in ENGLISH (including street / block, name, phone number) according to shipping regulations.

ORDER STATUS
Once your order is placed, we will update you on the status by email.

ORDER CONFIRMATION
After your order is placed, a confirmation email with a summary of your order as well as your shipping and billing details will be sent to you.

SHIPPING CONFIRMATION
Once your order is shipped, you will receive a shipping confirmation email, letting you know your items have left our delivery center. Details about the items contained in the shipment as well as a tracking number will be included in your email.

TRACK PACKAGES
To track your package, simply click on the link you will be provided within your email. Please note that sometimes it takes the shipping company 24 hours to update the status of the shipment and your tracking link may not be live to view immediately.

If your order has MULTIPLE items, depending on which delivery center they are shipped from, they may be split into different packages shipped on different days. You will receive a separate shipping confirmation for each shipment!

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